
NEED HELP?
Frequently Asked Questions
Everything you need to know before ordering from The Golden Shower Beauty.
ORDER & SHIPPING
We currently ship within Europe only. This allows us to ensure reliable delivery times and the best possible customer experience.
Orders are typically delivered within 4–10 business days, depending on destination and local carriers. You’ll receive a tracking link as soon as your order ships.
UK orders may be subject to customs or import fees. These charges are determined by local authorities and are not included in the product price.
Yes. Once your order has been dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
PRODUCTS
Yes. All our products are vegan and cruelty-free.
We never test on animals and never compromise on ethical standards.
Our products are proudly made in Italy, combining high-quality ingredients with refined European craftsmanship.
Our formulas are developed to be gentle and nourishing. However, if you have very sensitive skin, we always recommend performing a patch test before first use.
Our self-tan typically lasts 5–7 days, depending on skin type, preparation, and aftercare. Proper exfoliation and moisturizing help extend results.
USAGE & RESULTS
For best results, exfoliate 24 hours before application and ensure skin is clean and moisturized, especially on dry areas like elbows and knees.
Yes. Our formula is designed to deliver a natural, even glow without orange tones or harsh lines.
Absolutely. You can build your glow gradually by applying additional layers after the initial result has developed.
RETURNS & REFUNDS
Yes. Unused and unopened products can be returned within 14 days of delivery, in accordance with our return policy.
If your order arrives damaged or incorrect, please contact us immediately with photos, and we’ll make it right as quickly as possible.
PAYMENT & SECURITY
We accept Visa, Mastercard, PayPal, Apple Pay and Klarna, making checkout both flexible and secure.
Yes. All transactions are processed through secure, encrypted payment systems. Your data is fully protected.
GIFT CARDS
No. Our gift cards never expire and can be used on any product in our store.
Yes. Gift cards can be used alongside promotions unless stated otherwise.
NEED MORE HELP?
We’re here to help. Feel free to contact us anytime via our contact page and our team will get back to you as soon as possible.
Ready to experience The Golden Shower Beauty?
Explore our collection and find your new signature ritual.
